IT services focus
Managed service providers, IT support and helpdesk firms, and network & security services companies serving small and mid-sized businesses.
Acquiring IT service companies · Utah & nationwide
We buy and grow established IT service companies — and we keep your team, your clients, and your name.
Uptime Partners is an operator-led holding company for managed service providers and IT support firms whose founders are ready to step back. You built something that runs. We want to keep it running for decades.
- Strictly confidential
- Your employees stay
- Transition on your timeline
[Founder photo — placeholder]
Who we are
An operator, not a fund.
Uptime Partners was founded by Mark Bishop, who has spent 10+ years in IT and operations. Mark knows what it takes to keep clients' systems up at 2 a.m., and what it takes to keep a team together while doing it.
Mark started Uptime Partners to give owners of established IT service companies a succession option that respects what they built. Rather than flipping companies or stripping them for parts, we acquire a small number of businesses, run them for the long term, and invest in the people and clients that made them successful.
What we look for
Established businesses with loyal clients.
If your company fits most of the profile below, we would like to talk — even if you are only starting to think about what comes next.
Established track record
Typically 10+ years in business, with a stable client base and a team that knows its clients well.
Recurring revenue
A meaningful share of revenue from managed-services agreements or other recurring contracts.
Size
Purchase prices of up to $5 million. Not sure where your business fits? Reach out anyway.
An owner ready to step back
Founders planning retirement or a new chapter who want their business in good hands — with a transition they help shape.
Utah first, then nationwide
We are starting with companies in Utah and the Mountain West, and are open to conversations with great businesses anywhere in the U.S.
Why owners choose us
Your legacy, handled with care.
We keep your employees
Your team is the business. Our plan is to retain the people who serve your clients, not replace them.
We honor client relationships
Clients chose you for a reason. We keep service levels, points of contact, and — where it makes sense — your company name.
A flexible transition
Stay on as long as it is useful — a few months or longer, full-time or advisory. We'll build the plan together.
An operator, not a fund
We have an IT and operations background and intend to run the business for the long term, not resell it in a few years.
Complete confidentiality
Your employees, clients, and competitors won't hear about our conversations from us. We are glad to sign an NDA before you share anything sensitive.
Straightforward communication
Clear expectations, direct answers, and a decision maker on every call. No runaround.
Our process
Simple, transparent, and at your pace.
- 01
Confidential intro call
A no-obligation conversation about your business, your goals, and your timeline.
- 02
NDA & information review
We sign an NDA, then review financials, contracts, and operations together.
- 03
Letter of intent
A clear written proposal covering price, structure, and your transition role.
- 04
Due diligence
We confirm the details with care to minimize disruption to your team and clients.
- 05
Close & transition plan
We close and follow a transition plan built with you, for your employees and clients.
FAQ
Common questions from owners
Will our conversations stay confidential?
Yes. We treat every conversation as confidential and are happy to sign a mutual NDA before you share financial or client information. We won't contact your employees, clients, or vendors without your permission.
Will my employees keep their jobs?
Our intent is to keep your team. The people who serve your clients are a core reason we want to acquire a business in the first place. We'll discuss plans for your staff openly during the process.
How are acquisitions financed?
Deals are typically funded through a combination of sources such as SBA or conventional bank financing and equity, and sometimes include a seller-financed component. Structure depends on the specific business, and we'll walk you through it clearly in the letter of intent.
How long does the process take?
Every deal is different, but many small-business acquisitions take a few months from first conversation to closing. Timing depends on how quickly information can be shared, financing, and your own preferences.
Do I have to leave right after the sale?
No. Many owners stay on for a transition period to introduce key clients and support the team. How long, and in what capacity, is up to what works for you and the business.
I'm not ready to sell yet. Should I still reach out?
Yes. Many good conversations start years before a sale. An early, no-pressure call can help you understand your options and plan ahead.
Contact
Start a confidential conversation.
Tell us a little about your company. Mark will reply personally, usually within one business day. Nothing you share will be passed on.
- Emailmark@uptimepartnersgroup.com
- Phone(801) 318-4285
- Based inPleasant Grove, Utah